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Return to shopPrivacy Policy
This Privacy Policy describes how VROST Outdoors (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://vrostoutdoors.com (or your specific domain).
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We collect this to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
How We Use Your Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
Service Providers: We use WordPress/WooCommerce to power our online store.
Payment Processors: We use secure payment gateways (such as PayPal/Stripe) to process payments. We do not store your full credit card details on our servers.
Shipping Partners: We share your name, address, and phone number with couriers (e.g., DHL, FedEx, USPS) strictly for the purpose of delivering your order.
Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Your Rights (GDPR & CCPA)
GDPR (For European Residents): If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
CCPA (For California Residents): If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at wayne@vrostoutdoors.com or by mail using the details provided below:
VROST Outdoors [Xi’an, Shaanxi, China]